Privacy Policy

Overview

Scope

This Privacy Policy describes the information Dinlr (“we”, “us” and/or “our”) collects when you and others interact with us through our products and services, including our customer systems, websites, applications, APIs, and any other covered product or service that links to this Policy (collectively, the “Services”). It also explains how we use and share that information, the measures we take to secure your information, and the choices you have with respect to information about you.

Consent

Please read this Policy carefully. You agree and consent to this Policy by using the Services.

If you are using the Services on behalf of a company, organization, government, or other legal entity, your use certifies to us that an authorized person from your organization has accepted this Policy on your behalf, and that you are authorized to use the Services.

Changes to the Privacy Policy

We may revise this Privacy Policy from time to time. The changes will not be retroactive, and the most current version of the Policy, which will always be at https://www.dinlr.com/us/privacy, will govern. We will try to notify you of material revisions, for example via a Service notification or an email if you have an account. We will also keep prior versions of this Privacy Policy in an archive for your review. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Policy.

Children

Our Services are not targeted or directed at children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Information We Collect

Personal information

We are committed to maintaining the confidentiality, integrity and security of any personal information about our users. “Personal information” for purposes of this Policy means information you provide to us through registration on this Website, such as your mobile phone number or email address.

Additional Information

You may provide us with additional information, such as a short biography or a picture. We may use your contact information to send you information. You may unsubscribe from these messages by following the instructions contained within the messages or the instructions on our web site. If you email us, we may keep your message, email address and contact information to respond to your request. Providing the additional information described in this section is entirely optional.

Log Data

Our servers automatically record information (“Log Data”) created by your use of the Service. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, and search terms. Other actions, such as interactions with the Website, may also be included in Log Data. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

Cookies

Like many websites, we use “cookie” technology to collect additional website usage data and to improve our Service. A cookie is a small data file that is transferred to your computer. We may use both session cookies and persistent cookies to better understand how you interact with our Service, to monitor aggregate usage by our users and web traffic routing on our Service, and to improve our Service. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you. We may link the information we store in cookies to any personally identifiable information you submit while on our site.

Third Party Analytics Services

We use third party analytics services such as Google Analytics, Mixpanel and others to help understand use of our Service. Analytics services collect information sent by your browser as part of a Web page request, including cookies and your IP address. These third party services have their own privacy policies governing use of this information. We continually evaluates analytics services to use in addition to those mentioned, and we may update this policy in the future to reflect our ongoing use of said services.

Notifications and E-Mail Newsletters

We may use your information to deliver to you any administrative notices, notification alerts and communications relevant to your use of the Service. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting us or third-party goods or services. Dinlr subscribers have the ability to opt-out of receiving our promotional emails and to terminate newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts. You may not opt-out of all of these communications, which are not promotional in nature, but many such alerts can be turned off in your account settings page. If you do not wish to receive them and you cannot turn them off in your account settings page, you have the option to deactivate your account.

Public Support Forums and Blogs

We operate a public support forum page, and we operate corporate blogs and microblogs in order to communicate with our customers in other various online communities. These forums use third party services such as Zopim (Zopim.com), Facebook, Twitter and others. If you interact with these forums, you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums are operated by third parties, which maintain their own privacy policies.

Surveys

From time to time, We may also ask you to participate in surveys designed to help us improve the service. Any personal information provided to us in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.

Information Sharing and Disclosure

Your Consent

We may share or disclose your information with your consent, such as when you use a third party web client to access your Dinlr account. We may also share your Private Information as described in this Privacy and Security Policy. Other than as described in this Privacy and Security Policy, we will not disclose your Registration Information, Account Credentials, or Account Data to any third parties.

Service Providers

We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this privacy policy.

Law and Harm

We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.

Business Transfers

If the ownership of all or substantially all of our business changes, we may transfer your information to the new owner so that the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.

Non-Private or Non-Personal Information

We may share or disclose your non-private, aggregated, anonymous or otherwise non-personal information and disclose such data only in a non-personally identifiable manner. We may share information that is not personally identifiable to you or your business, including aggregated statistical information derived from Program Data, with our affiliates, partners, merchants, and others. Such information could be used, for example, to provide us with statistical or other analysis. None of this type of information can be linked by the recipient in a way that identifies the Program Data as pertaining specifically to you. We may also disclose or share information that is not personally identifiable to you with our affiliates, partners, merchants and others.

Modifying Your Personal Information

Editing your profile

If you are a registered user of our Service, we provide you with tools to access or modify the personal information you provided to us and associated with your account. You may change your profile information at any time by going to your settings page.

Deleting your account

You can delete your account by issuing a request via email to [email protected] or by following the “Delete Account” link on the settings page, if available. When you request us to delete your account for the Service, further access to your account will not be possible. However, portions of your data, consisting of aggregate, anonymized data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. We keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.

Limitations on Removal

Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. Additionally, we may retain certain information to prevent identity theft and other misconduct even if deletion has been requested.

Backup copies

Removed and deleted information may persist in backup copies, but will not be available to others.

Security

Access controls

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Dinlr accounts and systems from unauthorized access.

Access password

When you register for the Service, Dinlr requires a password from you for your privacy and security. Dinlr transmits information such as your Registration Information for Dinlr securely. We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be at least 8 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at [email protected], but in any event you should change your password immediately via the Service. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or Dinlr Terms of Use.

Encrypted communications

All communications of your password or other sensitive data communications between your computer and Dinlr are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. To encrypt these communications, Dinlr employs an SSL certificate. You can verify your Account Credentials are being sent securely by looking for the lock icon that indicates an SSL connection in your Web browser.

Card Information - Braintree

Braintree is a validated Level 1 PCI DSS Compliant Service Provider. Braintree is on Visa’s Global Compliant Provider List and Mastercard’s SDP List. Cardholder data is managed in the Braintree Vault using established data security and encryption methods.

We can not see your full card information nor do we store your card information. Your card information is securely stored in the Braintree Vault. The Vault securely stores customer information, including payment methods.

When a payment method is stored in the Vault, the information is encrypted by the Braintree gateway and associated with a unique payment method token.

Braintree will never store your credit card CVV in the Vault because it is expressly prohibited by card associations (e.g. Visa, MasterCard).

Security concerns

If you have a security related concern, please contact us at [email protected] We will work closely with you to ensure a rapid and personal response to your concerns.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact information

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to [email protected]

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